Award winning, Cisco Lifecycle Advantage promotes adoption, simplifies renewals, and upsells to higher value solutions.
For qualifying partners, Cisco Lifecycle Advantage centers on important milestones in the life of a customer and uses action-triggered email automation to provide partners with a simple, efficient customer engagement model.
The program is based on the opportunities in your Icebreaker reports. We start by helping you identify the opportunities, formalise a plan with you and execute specific journeys to improve renewals, expand coverage and adoption of Cisco technology.
Cisco Lifecycle Advantage is proven to help you achieve your Cisco business targets and subsequently your entitlement to discount and rebates.Sign-up
Join one of our weekly introductory webinars to learn more about the Lifecycle Advantage program and how it can help you to Grow your customer relationships and maximize recurring revenue with an automated series of co-branded emails. Please click on a link below to register for a webinar.
Please join one of our training sessions on the Lifecycle Advantage platform where we will go over your key account settings and the monthly data review process. Please click on a link below to register for a webinar.
Join our session to learn more about Web Security Appliance (WSA), Email Security Appliance(ESA) and Identity Services Engine (ISE) within the Adopt journey. We will look at the series of emails your customers will receive as well as discuss the behavior which triggers these emails, all designed to help your customers receive a greater return on investment on these products and strengthen your customer relationships.
COMING SOON - September FY19
This webinar will be the ATTACH deep dive session to learn more about the data and content used to notify your customers about the value of attaching service to recently purchased Cisco equipment. Registration for this webinar is not yet open, please check back soon.
Watch this session learn more about Adopt SNTC where we have a look at the series of emails your customers will receive as well as discuss the behaviour which triggers these emails, all designed to help your customers receive a greater return on investment on their SNTC products and strengthen your customer relationships. (Recording 30 min 54 sec)
Watch our ADOPT Advanced Malware Protection (AMP) for Endpoints and Next Generation Firewall deep dive session where we discuss how your customers can get more from their security products through a series of emails covering topics such as Getting Started, Deployment Guidance, Training, Feature Utilization and more. (Recording 26 min 31 sec)
Watch to learn more about our EXPAND Security journey where we look at how our data science recommendation model suggests security products which will compliment your customers existing product suite and therefore also increase your upsell/cross-sell opportunities. (Recording 20 min 7 sec)
Watch the video to get an introduction to the Lifecycle Advantage Adopt journey.
What is LCA, how to register, and different email templates available.
Where to find opportunity settings and review data on the platform.
Finding journey settings, updating logo and company value statement.
Setting the default threshold, adding a maximum and minimum number.
Selecting a language, editing logo, value statement and contact details.
Choosing journey step, viewing template and sending a test email.
Viewing an opportunity, filtering by journey, amending details to records.
Viewing an opportunity by company, or by opportunity, as well as amending and updating.
Navigating to opportunity editor, viewing, amending contacts and opportunities.
Exporting, editing and re-uploading the opportunities.
Navigating to opportunity imports for Partner data and uploading.